HomeEffective Date: September 5, 2026
At Sarah’s Morocco, we are committed to providing clear and reliable shipping information for every order placed through our website.
1. Shipping Destinations
We currently ship orders to customers within the United States.
2. Free Shipping
Free shipping is available on all orders.
There are no additional shipping charges for standard shipping on eligible orders placed through our website.
The shipping cost shown at checkout will be $0.00 for standard shipping.
3. Order Processing
Orders are normally processed within 1–3 business days after payment has been successfully received.
Orders are generally not processed or shipped on weekends or U.S. federal holidays.
If there is an unexpected delay in processing your order, we will contact you using the contact information provided with your order.
4. Delivery Time
After your order has been shipped, estimated delivery is 5–10 business days.
Delivery times are estimates and may vary depending on the destination, shipping carrier, weather, holidays, or other circumstances outside our control.
The estimated delivery time does not include the 1–3 business days required to process your order.
5. Order Tracking
When your order has been shipped, we will provide tracking information when tracking is available.
You can use the tracking information provided to follow the progress of your shipment.
6. Incorrect or Incomplete Shipping Address
Customers are responsible for providing a complete and accurate shipping address when placing an order.
If an order cannot be delivered because the shipping address provided by the customer is incorrect or incomplete, please contact us as soon as possible.
Additional shipping charges may apply if an order needs to be reshipped because an incorrect or incomplete address was provided.
7. Lost, Delayed, or Damaged Packages
If your package appears to be lost, significantly delayed, or damaged during delivery, please contact us at:
Email: contact@sarahsmorocco.com
We will work with the shipping carrier to investigate the issue and assist you.
If your tracking information shows that a package was delivered but you cannot locate it, please contact us so that we can help investigate the situation.
8. Contact Us
If you have any questions about shipping or your order, please contact us:
Sarah’s Morocco
Email: contact@sarahsmorocco.com
We aim to respond to customer inquiries within 24 hours.