HomeRETURN POLICY
By placing an order through Sarahasmorocco.com you are agreeing to the terms below. We set these policies to ensure that you are fully aware of return methods and procedures.
1-30 DAY RETURN POLICY
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. If your order arrived damaged or defective, you have 10 days after receiving your order to be eligible for a return or replacement. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
2-RETURN PROCESS
Items fulfilled through MCF can be returned to Amazon fulfillment centers but To start a return, you can contact us at :
E-mail:contact@Sarahasmorocco.com
Phone: +1(920) 482-7475.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
3-DAMAGED, WRONG PRODUCTS OR ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
To return your product, you should contact us first :
E-mail:contact@Sarahasmorocco.com
Phone: +1(920) 482-7475.
4-EXCHANGES
We only exchange products that are damaged, wrong product, wrong size, or defective. If you need to exchange an item please contact us at
E-mail:contact@Sarahasmorocco.com
Phone :+1(920) 4827475
5-EXCLUSIONS
Any order that is discounted, on sale, on special offer or bought with a discount cannot be refunded or returned.
Tips are 100% not refundable and in the case that your order qualifies for a refund, please note that the tip portion of your transaction is not refundable.
Shipping fees are 100% not refundable.
Customer Support
Email Us: contact@Sarahasmorocco.com